Onyx Playy is operated by 72 ORIONX PRIVATE LIMITED (“we”, “us”), which runs a console-gaming arena in Bilaspur, Chhattisgarh, India. This policy explains what we collect when you use our app and in-store services, and the choices you have. We are the Data Fiduciary for this data.
Data we collect
- Account: your mobile number (for OTP login), and optionally your name and gamertag.
- Age: your date of birth, used only to apply the age gate and, for minors, parental-consent rules.
- Wallet & bookings: your closed-loop wallet balance, top-up and spend history, and station bookings.
- Payments: when you top up, our payment partner processes your payment. We store the transaction reference and amount, never your full card or bank details.
- Technical: basic device and usage data needed to run the service securely and prevent abuse.
How we use it
- To sign you in and keep your account secure (one-time passcodes over WhatsApp).
- To run your wallet, bookings, ranks, and rewards.
- To process top-ups and keep an accurate ledger of your balance.
- To comply with legal obligations and prevent fraud or misuse.
Who we share it with
We do not sell your data. We share the minimum necessary with service providers who process it on our behalf:
- Meta Platforms — to deliver your login code over WhatsApp.
- Razorpay — to process wallet top-ups securely.
- Supabase — our hosting and database provider.
We may also disclose data where required by law or to protect our users and our arena.
Children
Players under 18 require verifiable parental or guardian consent before spending from the wallet, in line with DPDP. We do not knowingly process a minor’s data without that consent, and we do not use it for tracking or targeted advertising.
Retention
We keep your account data while your account is active. Financial and transaction records are retained for as long as the law requires (for tax and audit), even after account deletion. See our Data Deletion page.
Your rights
You may access, correct, or delete your personal data, and withdraw consent. To exercise these rights, contact us using the details below. You may also nominate someone to exercise your rights in the event of incapacity, as provided under DPDP.
Security
Login codes are never stored in plain text, wallet balances are derived from an append-only ledger, and access to personal data is restricted. No system is perfectly secure, but we work to protect your data with reasonable safeguards.
Contact & grievances
Questions or complaints about your data? Email our Grievance Officer at privacy@onyxplayy.com or write to support@onyxplayy.com. We will respond within the timelines required by law.